Last updated: 8/31/2026

Bolt is not built yet. This page explains exactly what you are paying for, what you get if we are late, and what happens if we never ship at all. Please read it before you order.

What a pre-order is

A pre-order is a purchase of a Bolt laptop that does not exist yet. You pay the full price today. We expect to ship in 2027. You are not buying a place in a queue or an option to buy later: you are buying the laptop, in advance, and taking on the risk that comes with that.

Bolt is sold by Euvessa Products LLC.

What you pay, and when

The laptop and any accessories are charged in full when you order. There is no second payment and no balance due later.

Shipping is free.

Deposits are different. A Bolt deposit is held against a future event, not spent. There are two kinds and you can hold either or both: the return service deposit, which pays the shipping if a lost Bolt of yours is found and sent back, and a finder's reward deposit, which is what we offer the person who found it.

Nothing is deducted from either unless a Bolt of yours is actually returned to you. You can withdraw a deposit at any time, before or after your Bolt ships, and anything left is returned when you close your account.

Cancelling before it ships

You can cancel at any time before your Bolt ships, for a full refund of everything you paid. No reason required, no fee, no portion withheld.

Email from the address you ordered with. Refunds go back to the original payment method within 30 business days of us confirming the cancellation.

If we are late

2027 is an estimate. Hardware slips, and we would rather say so here than surprise you later.

If we have not shipped by the end of 2027, you can cancel for a full refund on the same terms as above, and we will email everyone still waiting to tell them the new estimate and remind them of that right. Being late does not shorten your right to cancel: it stays open until the laptop is in your hands.

After it arrives

You have 45 days from delivery to send the Bolt back for a full refund of what you paid for the laptop. No reason required, no restocking fee, an opened box is fine, and we pay the return postage. Send back the laptop and its charger; if something is missing we will still refund you, less the cost of the missing part.

Accessories can be returned in the same window, unused and in their packaging.

What happens if we never ship

This is the risk worth understanding. If Euvessa Products LLC runs out of money before Bolt ships, your right to a refund becomes a claim against a company that cannot pay it. You would be an unsecured creditor. In that situation people are usually paid something, often nothing, and always late.

A card payment may give you separate protection through your bank's chargeback process, and paying by card rather than by bank transfer is worth doing for that reason. That protection has time limits set by your card issuer, not by us, and it is not something we control or can promise.

We are not holding pre-order money in escrow or in a segregated account. It funds building the product. That is normal for a company at this stage and it is also exactly why the risk exists.

Things that are not built yet

Some of what this website describes is a design rather than a finished product. Where that is true we say so on the page. In particular, at the time you pre-order:

• No Bolt has shipped to any customer
• The site checker is not live yet
• Entertainment and Pro pricing is not published
• Bolt Wi-Fi Headphones, the International Kit, the Bolt Key and the Bolt Stylus are pre-orders on the same terms as the laptop
• Seats for organizations are planned for 2028 and are not for sale

What may change before it ships

Final hardware specifications may change. The images on this site are renderings of the design, not photographs of a finished laptop. Where something is not settled we say so on the product pages rather than guessing.

FamilySafe is fixed when your Bolt is built, not when you order. K, T, A and Unrestricted are physically different machines, and the rating cannot be changed after manufacture.

Until then you can change it in your account, and we will email you before your Bolt goes into production so you have a last chance to look at it. Before we start building we will publish a site checker on this website, so you can enter the websites your family uses and confirm the rating you chose is the right one.

If the rating is wrong after your Bolt arrives, the 45-day return applies like any other reason.

If a specification changes in a way that materially affects what you bought, we will email you and you can cancel for a full refund.

Cloud computing

Everyday cloud computing is included with the laptop for as long as you own it. You are not being charged for a subscription today and nothing on this site starts one.

Entertainment and Pro are optional paid tiers, and each tier includes an allocation of Bolt Cloud Storage. Additional storage can be bought separately from any tier. Prices for all of it are not set yet and will be published before we ship. You will never be charged for a tier without choosing it.

Questions

hello@euvessa.com